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PRIVACY POLICY

 

Please read carefully

REAL Tournament Solutions.com cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how REAL Tournament Solutions.com Ltd., together with its affiliated companies worldwide (REAL Tournament Solutions, “we”, “our”, or “us”), collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to all REAL Tournament Solutions users, including unregistered visitors, registered users, and premium users (collectively, “Users”, “you”, or “your”), and to all REAL Tournament Solutions services, including our websites (www.realtounamentsolutions.com. and any of its subdomains, the “Website”), web applications (“REAL Tournament Solutions Apps”), mobile applications (“Mobile Apps”), and related services (collectively, the “Services”). This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws.

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Prior to accessing or using our Services, please read this policy and make sure you fully understand our practices in relation to your Personal Information.  If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services.  If you have any questions or concerns regarding this policy, please contact us.

 

This policy describes our privacy practices – what Personal Information we collect about our Users, what we do with it, how we share it, and your rights regarding that Personal Information.

 

​By accessing or using any of our Services, you acknowledge that you have read this Privacy Policy.

 

What ‘Personal Information’ do we collect?

User information:

To provide you the Services, we must collect Personal Information relating to an identified or identifiable natural person (“Personal Information”). We collect Personal Information you provide us, from your use of the Services, and from other sources. Here are the types of Personal Information we collect about you:

 

Information you provide us. When you register for our Services, sign up for any REAL Tournament Solutions events, subscribe to our blog(s) or newsletter(s), purchase and/or register domain names, use any of our Services; and/or when you contact us directly by any communication channel (e.g., REAL Tournament Solutions’s support tickets, emails), you may provide us Personal Information, such as name, email address, phone number, payment information (for Users with Paid Services), information you include in your communications with us and with other users on our platform, and Personal Information contained in scanned identification documents (such as an ID card, driver’s license, passport, or official company registration documents).  

 

Information we collect when you use the Services. When you visit, download, and/or use any of our Services, we may collect aggregated usage Personal Information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying Personal Information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc

 

Information we collect from other sources. We may receive Personal Information about you from third-party sources, such as i) security providers , fraud detection and prevention providers for example to help us screen out users associated with fraud, ii) social media platforms, when you log-in or sign-up using your social media account, we may receive Personal Information from that service (e.g., your username, basic profile Personal Information) and in some cases, we may collect Personal Information from lead enhancement companies which help us to improve our service offering; iii) advertising and marketing partners in order to monitor, manage and measure our ad campaigns.

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To provide our Services, we collect Personal Information about our Users.

The Personal Information comes from you when you visit or use our services, Personal Information we collect automatically, and Personal Information we collect from other sources.

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REAL Tournament Solutions jobs applicant information

We also collect information that is provided to us by REAL Tournament Solutions jobs candidates (“Applicants”), when they apply to any of the open positions published at www.REAL Tournament Solutions.com/jobs, by e-mail or otherwise (as further described in our Privacy Policy for Job Applicants).

 

Why do we collect such ‘Personal Information’

We use your Personal Information for the following purposes:

  • To provide and operate the Services;

  • .To further develop, customize, expand, and improve our Services, based on Users’ common or personal preferences, experiences and difficulties;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Users with general or personalized service-related notices and promotional messages (as further detailed in Section 8 below);

  • To help us to update, expand and analyze our records to identify new customers;

  • To facilitate, sponsor, and offer certain contests, events, and promotions, determine participants’ eligibility, monitor performance, contact winners, and grant prizes and benefits;

  • To analyze our performance and marketing activities;

  • To create aggregated statistical data and other aggregated and/or inferred information, which we or our business partners may use to provide and improve our respective services;

  • To provide you with professional assistance.

  • To enhance our data security and fraud prevention capabilities; and

  • To comply with any applicable laws and regulations.


    We may use techniques like “machine learning” (European law refers to this as “automated decision-making”) to help us improve our services. When we use machine learning, we either: (i) still have a human being involved in the process (and so are not fully automated); or (ii) use machine learning in ways that don’t have significant privacy implications (for example, reordering how applications might appear when you visit the REAL Tournament Solutions App Market). We may also use machine learning to help us monitor, identify, and suspend accounts sending spam, or engaging in other abusive or fraudulent activity.
     

We use your Personal Information for the purposes set out in Section 3 where:

  • Our use of your Personal Information is necessary to perform a contract or to take steps to enter into a contract with you (e.g. to provide you with a website builder, to provide you with our customer assistance and technical support);

  • Our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have; or

  • Our use of your Personal Information is necessary to support legitimate interests and business purposes (for example, to maintain and improve our Services and the effectiveness of REAL Tournament Solutions by identifying technical issues), provided it is conducted in a way that is proportionate and that respects your privacy rights.

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We use the Personal Information we collect about you to provide our services and make them better and safer.

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We also collect and use Personal Information in order to contact Users and to comply with the laws applicable to us.

 

How we share your ‘Personal Information’

We may share your Personal Information with service providers and others (or otherwise allow them access to it) in the following manners and instances:

Third-Party Service Providers:  REAL Tournament Solutions has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third-Party Service Provider(s)”). 

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REAL Tournament Solutions may share the following categories of Personal Information with Third-Party Service Providers for a business purpose:

  • identifiers, including name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers.
     

  • commercial Personal Information, for example Personal Information regarding products or services purchased, obtained, or considered.

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We may share the Personal Information of our Users and Users-of-Users with various third parties, including certain service providers and law enforcement officials.

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The Personal Information may be shared solely in accordance with this policy.

Law Enforcement, Legal Requests and Duties: REAL Tournament Solutions may disclose or otherwise allow access to any categories of your Personal Information described in this Privacy Policy pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have a good faith belief that the law requires us to do so, with or without notice to you.

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Protecting Rights and Safety:  REAL Tournament Solutions may share any categories of your Personal Information described in this Privacy Policy if we believe in good faith that this will help protect the rights, property or personal safety of REAL Tournament Solutions, any of our Users, any Users-of-Users, or any member of the general public, with or without notice to you.

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REAL Tournament Solutions Subsidiaries and Affiliated Companies: We may share your Personal Information internally within our family of companies, for the purposes described in this Privacy Policy. For example, we may share your Personal Information with REAL Tournament Solutions.com Inc., our US-based subsidiary, in the course of facilitating and providing you (and your Users-of-Users) with our Services.
Sharing Personal Information by REAL Tournament Solutions subsidiaries and affiliated companies in the European Union, the United Kingdom and Switzerland with REAL Tournament Solutions’ subsidiaries located outside these regions will only take place under an approved transfer mechanism, such as the relevant Standard Contractual Clauses.

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In connection with a change in corporate control: In addition, should REAL Tournament Solutions or any of its affiliates undergo any change in control, including by means of merger, acquisition or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event.

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Upon Your Further Direction: The REAL Tournament Solutions Services enable you, through different techniques, to engage and procure various Third-Party services, products and tools for enhancing your web or mobile sites, including, without limitation, applications and widgets offered to you by third parties through the REAL Tournament Solutions Website (including the REAL Tournament Solutions App Market), eCommerce payment providers, Third-Party designers who may assist you with your website, etc. (collectively, “Third-Party Services”). If you choose to engage with such Third-Party Services, they may have access to and process Personal Information of your Users-of-Users collected through your web or mobile sites. For example:

a) Framed Pages: our Services may enable you to integrate Third-Party Services directly into your web or mobile sites, such as via page framing techniques to serve content to or from Third-Party Services or other parties (“Frames”). In these circumstances, the Third-Party Services may collect Personal Information from your Users-of-Users.

 

b) App Market Developers: We allow Third-Party developers (“Third-Party Developer(s)”) to develop and offer their own applications via the REAL Tournament Solutions App Market (“Third-Party App(s)”) to Users, which you may integrate into your web or mobile sites. Each Third-Party Developer is bound by the REAL Tournament Solutions App Market Partner Agreement, which among other things, restricts the ways in which such developers may access, store, share, and use the Personal Information you and/or your Users-of-Users provide to them.

 

c) Social Media Features: Our Services may enable you to integrate certain Social Media features, widgets, and single sign on features, such as “Facebook Connect,” or “Google Sign-in” (“Social Media Features”) into your web or mobile sites. These Social Media Features may collect certain Personal Information from your Users-of-Users such as identifiers, including name, alias, unique personal identifier, online identifier, internet protocol address, email address, or other similar identifiers. Social Media Features are hosted either by a Third-Party or directly on our Services.

 

Please note that in the examples listed above in this Section 4.6, REAL Tournament Solutions merely acts as an intermediary platform allowing you to procure the services of such Third-Party Services (including, but not limited to, Third-Party Developers, Third-Party Apps and Social Media Features) with which you are interacting directly, and at your discretion. In this respect, REAL Tournament Solutions acts as a service provider to you, disclosing information to the Third-Party Services on your behalf. REAL Tournament Solutions will share your Users-of-Users’ Personal Information with Third Parties Services only upon your direction or with your permission and is not, and shall not be, in any way responsible for such Third-Party Services processing of such Personal Information, or liable with respect thereto.

 

REAL Tournament Solutions does not control and is not responsible for the actions or policies of any Third-Party Service, and your use of any Third-Party Service is at your own risk. We encourage you to review any privacy policy accompanying a Third-Party Service and ask such Third-Party Service for any clarifications you may need before deciding to install and/or use their services.

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Where do we Store/Process your ‘Personal Information’?

REAL Tournament Solutions processes data about individuals across the world and may transfer your Personal Information outside of your country. Your security, privacy and confidentiality are our top priority and that's why REAL Tournament Solutions conducts a vetting process that includes an assessment of the privacy laws in those countries to validate they have strong data protection laws.

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User's personal information is controlled by REAL Tournament Solutions.com Ltd. in Israel, which the European Commission considers as a country offering an adequate level of protection for the Personal Information of E.U. Member State residents (see here).

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REAL Tournament Solutions may share personal information with third parties under certain circumstances described in this Policy, subject to obligations under the Data Privacy Framework Principles extend to third parties acting as agents who help us run our business and provide services, and REAL Tournament Solutions remains liable should a Third-Party acting as our agent process personal information subject to this Policy in a manner inconsistent with this Policy, except where REAL Tournament Solutions is not responsible for the event giving rise to the damage. 

 

In compliance with the Data Privacy Framework Principles, REAL Tournament Solutions.com commits to resolve complaints about our collection or use of your personal information.  E.U., UK and Swiss individuals with inquiries or complaints regarding our  Data Privacy Framework policy should first contact us.

REAL Tournament Solutions.com has further committed to refer unresolved  Data Privacy Framework complaints to an alternative dispute resolution provider located in the United States. If you have an unresolved privacy, or data use, concern that we have not addressed satisfactorily, please contact us. The services are provided at no cost to you.

 

Users-of-users’ ‘Personal Information’

REAL Tournament Solutions may collect, store and process certain Personal Information of Users-of-Users (“Users-of-Users Information”), solely on our Users’ behalf and at their direction. For example, each of our Users is able to import their email contacts from third-party services like Gmail, or otherwise collect and manage contacts via their User Website. Such contacts are then stored with REAL Tournament Solutions, on the User’s behalf.

 

You are responsible for the security, integrity and authorized usage of Personal Information about Users-of-Users’, and for obtaining consents, permissions and providing any required data subject rights and fair processing notices required for the collection and usage of such Personal Information.

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​REAL Tournament Solutions cannot provide legal advice to Users or their Users-of-Users, however we do recommend that all Users publish and maintain clear and comprehensive privacy policies on their User Websites in accordance with any applicable laws and regulations, and that all Users-of-Users carefully read those policies and make sure that they understand and, to the extent required by applicable law, consent to them.

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Promotional messages

We may use your Personal Information to send you promotional content and messages by e-mail, text messages, notifications within our platform, marketing calls and similar forms of communication from REAL Tournament Solutions or our partners (acting on REAL Tournament Solutions’s behalf) through such means.

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If you do not wish to receive such promotional messages or calls, you may notify REAL Tournament Solutions at any time or follow the “unsubscribe” or STOP instructions contained in the promotional communications you receive.

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We may send you promotional messages and content.
You can easily opt-out of receiving promotional messages by contacting us or unsubscribing.

Service and billing messages.

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REAL Tournament Solutions may also contact you with important information regarding our Services, or your use thereof. For example, we may send you a notice (through any of the means available to us) if a certain Service is temporarily suspended for maintenance; reply to your support ticket or e-mail; send you reminders or warnings regarding upcoming or late payments for your current or upcoming subscriptions; forward abuse complaints regarding your User Website; or notify you of material changes in our Services.

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It is important that you are always able to receive such messages. For this reason, you are unable to opt-out of receiving such Service and Billing Messages unless you are no longer a REAL Tournament Solutions User (which can be done by deactivating your account).

We may also contact you with service and billing-related messages and content. You will not be able to opt-out of receiving such messages.

 

Your rights in relation to your ‘Personal Information’

REAL Tournament Solutions believes that it is imperative that all REAL Tournament Solutions users have control over their Personal Information. Therefore, depending on the way you use the REAL Tournament Solutions Services, you may have the right to request access to, receive a copy of, update, amend or delete, port certain Personal Information to another service, restrict, or object to certain uses of your Personal Information (for example, for direct marketing purposes). Further, when we rely on your consent for processing of your Personal Information (for instance, for direct marketing) you can withdraw your consent at any time, and such withdrawal will take effect from thereon.

REAL Tournament Solutions will not charge you more if you exercise any of these rights and will continue to provide you with the same level of service.

If you are a REAL Tournament Solutions user, you can access and correct a lot of your Personal Information directly through your account, or via online forms REAL Tournament Solutions makes available to you (as detailed below). You can also exercise your rights by sending your request to Mrliquidate@gmail.com.

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Before fulfilling your request, we may ask you for additional information in order to confirm your identity and for security purposes. We reserve the right to charge a fee where permitted by law (e.g. if your request is unfounded or excessive).

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You have the right to file a complaint with your local supervisory authority for data protection (but we still recommend that you contact us first).

If you are a REAL Tournament Solutions User, and you wish to receive a copy, access and/or request us to make corrections to the Personal Information that you have stored with us (either yours or your Users-of-Users’), or wish to request a list of what Personal Information (if any) pertaining to you we disclosed to third parties for direct marketing purposes, please follow the instructions provided in these Help Center articles: “Retrieving Your REAL Tournament Solutions Account Data” or "Permanently Deleting Your REAL Tournament Solutions Account”. We will make reasonable efforts to honor your request promptly (unless we require further information from you in order to fulfil your request), subject to legal and other permissible considerations.

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Please note that permanently deleting your REAL Tournament Solutions account erases all of your Personal Information from REAL Tournament Solutions's databases. After completing this process, you can no longer use any of your REAL Tournament Solutions Services, your account and all its data will be removed permanently, and REAL Tournament Solutions will not be able to restore your account or retrieve your data in the future. If you contact our support channels in the future, the system will not recognize your account and support agents will not be able to locate the deleted account.

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When it comes to your Personal Information you stored with us, you have the right to: access, receive a copy of, update, amend or delete your Personal Information​, enjoy data portability (in certain cases) restrict, or object to certain uses of your Personal Information, withdraw consent you’ve given us before to processing.


Just reach out to us by e-mail, mail or through our customer care team, or, when available, fill out our dedicated form.

You may also correct and/or update your Personal Information through your user account, if you have one.

You can also delete your Personal Information by deleting  your entire account. We will respond to your requests within a reasonable timeframe.

 

​ If you cannot access your REAL Tournament Solutions account or if you wish to exercise your CCPA rights through an authorized agent operating on your behalf, you, or your authorized agent (as applicable) may send a request to mrliquidate@gmail.com or reach out to our customer care department, including by requesting a callback from a customer care expert. To process your request, in order to protect Users’ accounts and Personal Information, we may ask you or your authorized agent for the verifying information detailed above, which may vary according to the circumstances of your request. Authorized agents will also need to provide REAL Tournament Solutions with a copy of the consumer’s signed authorization designating them as their agent.

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The rights described in this section may also apply to other U.S. States' residents, according to applicable laws and regulations. 

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Questions and complaints

If you have any questions or concerns about our collection, use or disclosure of Personal Information, or if you believe that we have not complied with this Privacy Policy or applicable data protection laws, please contact us.

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Our Data Protection team will investigate the complaint and determine whether a breach has occurred and what action, if any, to take. We take every privacy complaint seriously and will make all reasonable efforts to resolve your complaint promptly and in accordance with applicable law.  

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Data retention

We may retain your Personal Information (as well as your Users-of-Users’ Personal Information) for as long as your User Account is active, as indicated in this Privacy Policy, or as otherwise needed to provide you with our Services.

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We may continue to retain your Personal Information after you deactivate your User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users or their Users-of-Users, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests.

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To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of such data, the potential risk of harm from unauthorized use or disclosure of such data, the purposes for which we process it, and the applicable legal requirements.

#ItsThatEasy

We may keep your Personal Information for as long as your account is active, and longer as needed (for example, if we are legally obligated to keep it longer, or need it to protect our interests).

Security

 

Regardless of the measures and efforts taken by REAL Tournament Solutions, we cannot and do not guarantee the absolute protection and security of your Personal Information, your Users-of-Users’ Personal Information or any other information you upload, publish or otherwise share with REAL Tournament Solutions or anyone else. We encourage you to set strong passwords for your User Account and User Website, and avoid providing us or anyone with any sensitive Personal Information of which you believe its disclosure could cause you substantial or irreparable harm.

Furthermore, because certain areas on our Services are less secure than others (for example, if you set your Support forum ticket to be “Public” instead of “Private”, or if you browse to a non-SSL page), and since e-mail and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods.

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If you have any questions regarding the security of our Services, you are welcome to contact us.

REAL Tournament Solutions values the security of our customers' Personal Information, and we do everything in our power to protect it. 

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Third-party websites

Our Services may contain links to other websites or services. We are not responsible for such websites’ or services’ privacy practices. We encourage you to be aware when you leave our Services and to read the privacy statements of each and every website and service you visit before providing your Personal Information. This Privacy Policy does not apply to such linked Third-Party websites and services.

#ItsThatEasy

Our Services may contain links to other websites or services.

 

 

 

REAL Tournament Solutions jobs applications

REAL Tournament Solutions welcomes all qualified Applicants to apply to any of the open positions published at https://www.REAL Tournament Solutions.com/jobs, by sending us their contact details, CV, and other relevant information via the application form on our Website. REAL Tournament Solutions will handle this data in accordance with our Privacy Policy for Job Applicants.

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Public forums and user content

Our Services offer publicly accessible blogs, communities and support forums. Please be aware that any Personal Information you provide in any such areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blogs, communities or forums, feel free to contact us here. In some cases, we may not be able to remove your Personal Information from such areas. For example, if you use a Third-Party application to post a comment (e.g., the Facebook social plugin application) while logged in to your related profile with such third party, you must login into such application or contact its provider if you want to remove the Personal Information you posted on that platform. 

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In any event, we advise against posting any Personal Information (via any means) you don’t wish to publicize.

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If you upload any user content to your User Account or post it on your User Website and provide it in any other way as part of the use of any Service, you do so at your own risk.

We have put adequate security measures in place to protect your Personal Information.  However, we cannot control the actions of other Users or members of the public who may access your User Content, and are not responsible for the circumvention of any privacy settings or security measures you or we may have placed on your User Website (including, for instance, password-protected areas on your User Website). You understand and acknowledge that, even after its removal by you or us, copies of User Content may remain viewable in cached and archived pages or if any third parties (including any of your Users-of-Users) have copied or stored such User Content. To clarify, we advise against uploading or posting any information you do not wish to be public.

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Avoid posting any Personal Information to any of the public areas on our Services, or to your own website, if you don’t want it to become publicly available.

 

Updates and interpretation

We may update this Privacy Policy as required by applicable law, and to reflect changes to our Personal Information collection, usage and storage practices. If we make any changes that we deem as “material” (in our sole good faith discretion), we will notify you (using one of the notification methods set forth in Section 15.3 of the Terms of Use) prior to the change becoming effective. In relation to any updated Privacy Policy, we will, as required by applicable law, notify you, seek your consent and/or take any other measures. We encourage you to periodically review this page for the latest Information on our privacy practices. Unless stated otherwise, our most current Privacy Policy applies to all information that we have about you and your Users-of-Users, with respect to our Website, REAL Tournament Solutions Apps, Mobile Apps and other Services. 

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This Privacy Policy was written in English, and may be translated into other languages for your convenience. You may access and view other language versions by changing your REAL Tournament Solutions Website language settings. If a translated (non-English) version of this Privacy Policy conflicts in any way with its English version, the provisions of the English version shall prevail.

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We may change this policy at any time. We will notify you of changes as required by applicable law.

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